No. Towing is a violation of the rental agreement and is not permitted under any circumstances.

When you change the return location a higher rate may apply. Please contact a local Hertz office or Hertz Reservations Department for details.

Hertz vehicles, including 4-wheel drives, are to be operated only on regularly maintained roads. Off-road use is in violation of the rental agreement.

No, you are not allowed to remove any of the seats of the car.

In the case you return the car earlier than the agreed delivery date, there will be no refund.

There is a 29 minute grace period. After the grace period has expired a full day’s charge will apply.

You should contact the police immediately, and then contact the renting location and advise them on the situation.

You will need a written approval, paid cross-border fee (35€ plus VAT), and the issue of a green card from Hertz for particular countries.

No, there are exceptions for damages which are not covered by any insurance. Such cases are single damages to the lower part of the vehicle, wheels and tires. Also not covered are damages due to driving on an improper road surface, towing another vehicle, transfer of explosives, rallying, etc.