Start by filing in the required information in the "Make a Reservation" box found in the home page. These are:
• Pick-up and return date and time.
• The pick-up Hertz location. If the return location is different, please select the “I am returning this vehicle to a different location” tick box.
• The type of car you’d like to rent.
• The number of your Frequent Traveler card or, if you have, a promotional card.
On the second step, choose your preferred vehicle category and payment method and complete your reservation by filling in the driver's data that will be requested.
Bookings are subject to a specific car group, which includes several different car models with similar features. You can ask for a specific model during the pick-up, whether it is available.
The minimum period for a car rental is 30 min and the maximum is thirty (30) days.
Upon succesfull completion of your reservation, you will receive a confirmation email on the address you provided during your reservation.
You can only change your reservation’s pick up and drop off date, time and location, assuming the change concerns a location in the same city – up to 2 hours before the pick-up time you have put on your reservation. To make a modification in your reservation, click on the “Modify / Cancel” tab, found in the top menu of the homepage and insert the reservation’s reference number (e.g. ABCD01012001) and the driver’s surname.
Please note that changes to the reservation are subject to a recalculation of the reservation’s cost, based on the availability and prices at the time the change is made.
For on-request reservations, you can only modify the drop off/pick-up location assuming the change concerns a location in the same city.
You cannot modify the selected vehicle category or the driver’s data. For these cases please cancel the reservation and make a new one.
There is no charge for cancelation.
There is no charge for cancelation.
Reservations for groups that are "On Request" , must first be checked by our Reservation Center in accordance with the booking details you entered.